How do we book with a carer?

To book with a carer, we would advise booking all paying guests not including the carer as they will gain entry for free on the day of visit. (documentation will be required).

Are there places to purchase food & drink?

Yes! Lee Valley offers a permanent catering outlet, serving hot and cold meals, including a children’s menu.

May I bring a picnic?

Yes! You can bring a picnic, we have loads of outdoor seating and tables.

Is the Farm suitable for prams/buggies/wheelchairs?

There are hard standing footpaths to most areas; however, some of the play areas are, due to their natural composition, inaccessible and not wheel-friendly.

Is there access to disabled facilities?

We have a disabled toilets on the Farm along with a disabled changing area.

We are coming by car, is parking free on site?

Our parking is free to our visitors.

How long can we stay?

Once on the Farm you can stay as long as you like up to our closing time of 5pm.

We have booked, what is included in our tickets?

A fun-packed program, along with seeing the animals and play areas.

Do we need to print our tickets?

No need to print, you can use your Smartphone for your digital ticket; please ensure your phone is fully charged for the ticket and barcode to be legible.

Do you have first aiders and first aid facilities on site?

We hope your visit is accident free, however, we do need to be prepared so we have a policy that all senior team and full-time team members are first aid trained. We also have an unmanned first aid room on our farm.

What clothing/footwear is suitable to wear?

We do advise dressing for the weather, and would recommend wellies if rained a few days before visiting.

Do you have baby changing facilities?

We have facilities at the front and on the Farm in both disabled and ladies.

Can I bring our dog?

No dogs or pets of any kind are allowed on site or to be left in cars in the car park at any time. With the exception of service/guide dogs.

Our office address is:
The Partyman Company, Marsh Farm Road, South Woodham Ferrers, Chelmsford, Essex CM3 5WP.