FAQs

Are there places to purchase food & drink?

Yes! Lee Valley offers a permanent catering outlet, serving hot and cold meals, including a children’s menu.

I am unable to book can I turn up?

Yes, you can admission on arrival, please note we are cashless location

May I bring a picnic?

Yes! You can bring a picnic, we have loads of outdoor seating and tables.

Is the Farm suitable for prams/buggies/wheelchairs?

There are hard standing footpaths to most areas; however, some of the play areas are, due to their natural composition, inaccessible and not wheel-friendly.

Is there access to disabled facilities?

We have a disabled toilets on the Farm along with a disabled changing area.

We are coming by car, is parking free on site?

Our parking is free to our visitors.

How long can we stay?

Once on the Farm you can stay as long as you like up to our closing time of 5pm.

We have booked, what is included in our tickets?

A fun-packed program, along with seeing the animals, Swan & Teacup Ride and play areas.

Do we need to print our tickets?

No need to print, you can use your Smartphone for your digital ticket; please ensure your phone is fully charged for the ticket and barcode to be legible. Please make sure your phone is not on Dark Mode for us to scan to ease any delays at busy times

Do you have first aiders and first aid facilities on site?

We hope your visit is accident free, however, we do need to be prepared so we have a policy that all senior team and full-time team members are first aid trained. We also have an unmanned first aid room on our farm.

What clothing/footwear is suitable to wear?

We do advise dressing for the weather, and would recommend wellies if rained a few days before visiting.

Do you have baby changing facilities?

We have facilities at the front and on the Farm in both disabled and ladies.

Can I bring our dog?

No dogs or pets of any kind are allowed on site or to be left in cars in the car park at any time. Dogs are welcome on the decking if just coming to use the Café
With the exception of service/guide dogs.

Do you offer discounts for students/Blue Light or NHS?

With apology, we do not offer any discounts for students/Blue Light or NHS workers

Our office address is:
The Partyman Company, Marsh Farm Road, South Woodham Ferrers, Chelmsford, Essex CM3 5WP.